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Privacy policy

This policy explains what this website collects, why, and what we do with it. It is written in plain language on purpose. If anything here is unclear, call the clinic and ask.

What this website collects

  • What you send us. If you fill in a form or email us, we receive what you typed, your name, contact details and whatever you tell us about your pet. We use it to answer you and to arrange care.
  • Basic analytics. We use analytics to see which pages people read and roughly where visitors come from. This is counted in aggregate; we are not trying to identify individuals.
  • Nothing you did not give us. We do not buy contact lists and we do not sell, rent or trade your information to anyone.

Cookies

This site uses a small number of cookies, set by our analytics provider, to count visits and understand which pages are useful. You can block or delete cookies in your browser settings; the site works without them.

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Your pet’s medical information

Clinical records are held in the practice management system, not on this website. They are kept confidential and shared only where you have authorised it, typically with your referring veterinarian, as set out in the consent you sign at your first visit.

The intake and referral forms on this site are documents you complete and return to us. They are not stored on the website.

Third parties

Some things on this site are provided by other companies, our analytics (Google Analytics), card payments for the Precision Pets Laser (Stripe), our map link, and any social media we link to. When you use those, their own privacy policies apply, not ours.

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Your choices

You can ask what information we hold about you, ask us to correct it, or ask us to delete it, and we will do so unless we are required to keep it. Email info@rehab4pets.com or call the clinic.

If you have asked to receive updates from us and change your mind, every email has an unsubscribe link and we will stop.

Changes to this policy

If what we collect changes, this page changes with it. The version you are reading is the current one.

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Start with a phone call

Tell us what you’ve noticed. We’ll tell you honestly whether we think we can help.

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